Privacy Policy

Who we are

The address of our website is: https://tuttiwear.com
We are aware of the special importance of protecting your personal data, therefore we collect and process only those data of yours that are necessary for the performance of our activities. We process personal data lawfully, transparently and fairly, for predetermined purposes and only to the extent necessary to achieve the purposes. When processing personal data, we strive to keep it accurate, secure, confidential, properly stored and protected. When processing your personal data, we comply with the General Personal Data Protection Regulation (hereinafter - GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as the personal data processing requirements set forth in other legal acts.

What is this document?

1.1. This privacy policy (hereinafter - Privacy Policy) sets the privacy conditions for you when using the website www.tuttiwear.com (hereinafter - Website). 1.2. Please read this Privacy Policy carefully in order to understand the practices we apply when processing your personal data. After reading this document, you will learn how we process your personal data, where we get it from and what your rights are as a subject of personal data. 1.3. If you use the Website, it means that you have read and agreed to this Privacy Policy and the purposes, methods and procedure of processing your personal data specified in it. If you do not agree with the Privacy Policy, you have no right to use the Website. 1.4. As used in this Privacy Policy, the term "personal data" is any information that by which you can be identified - directly or indirectly determine your identity. Personal data includes surname, first name, date of birth, postal or e-mail address. e-mail address, location data and Internet identifier, characteristics specific to you, etc. 1.5. The Privacy Policy applies to all persons who visit the Website, as well as to actions that you can perform on the Website.

Who are we?

2.1. The website is managed by the owners of MB Luna Albus. 2.2. Based on the provisions of legal acts, we are the controller of your personal data.

What principles do we follow?

3.1. When processing your personal data, we will: a) comply with the requirements of valid and applicable legal acts, including GDPR; b) we will process your personal data in a legal, fair and transparent manner; c) we will collect your personal data for established, clearly defined and legitimate purposes and will not continue to process them in a manner incompatible with those purposes, except to the extent permitted by legal acts; d) we will take all reasonable measures to ensure that personal data that are not accurate or complete, taking into account the purposes of their processing, are immediately corrected, supplemented, suspended or destroyed; e) we will keep them in such a form that your identity can be determined no longer than is necessary for the purposes for which the personal data is processed; f) we will not provide personal data to third parties and will not make them public, except in cases, specified in the Privacy Policy or in cases established by legal acts; g) we will ensure that your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or illegal data processing and against accidental loss, destruction or damage.

How do we collect your personal data?

4.1. We process your personal data received in the following ways: a) when you provide us with personal data. You provide us with your personal data when you submit inquiries to us on the Website, communicate with us by phone, e-mail. by post If you contact us in writing, e. by mail or phone, we will save the data of correspondence or conversations; b) when you use the Website. When you use the Website, certain information (e.g. IP address, type of Internet browser used, number of visits to the Website, viewed Website pages, time spent on the Website, demographic data and, if you came to the Website from a third-party website - page URL link) is collected automatically; c) when we receive your personal data from other persons in accordance with the procedure established by legal acts and/or this Privacy Policy. 4.2. We may combine personal data received from you with data collected by us from other public or accessible sources. For example, we can combine the personal data you provide with data obtained using website cookies, data collected by you when providing our services, or with data legally obtained from third parties. By exercising your rights, you can always demand the correction of incorrect personal data.

What kind of data do we process and for what purposes?

5.1. We process your personal data for the following purposes: a) for the purpose of ensuring the quality of sales and services, that is, in order to respond to your inquiries that you have submitted to us on the Website, regarding our products, solutions or services. You provide us with your personal data by writing to us or by contacting our customer service team by telephone to make a complaint about the Website or our services. If you contact us in writing, e. by mail or phone, we will save the correspondence data. For this purpose, personal data are processed: - categories of data: first name, last name, e-mail e-mail address, telephone number, data when you submit an inquiry to us about our products, solutions or services e. by mail (e.g. text of a message, etc.) or by telephone (e.g. date, time and duration of a telephone conversation, etc.) – legal basis for data processing: your consent, as well as our legitimate interest in evaluating our customers' feedback, in order to improve the quality of our activities and services, - data processing term: 1 year from the date of trusting us with your inquiry. b) for the purpose of direct marketing, in order to provide you with offers, newsletters and information about our products and/or services of our affiliates and partners. For this purpose, personal data are processed: - categories of data: first name, last name, e-mail e-mail address, - legal basis for data processing: your consent, - data processing term: 3 years from the date you gave us your consent or until you withdraw your consent in the manner specified in point 6.7 of this Privacy Policy. c) in order to ensure the website's functionality, as well as to improve it, to offer you better and customized services. When you use the Website, certain data is transmitted to us automatically after your visit to the Website. This data is some non-personal information used to improve the content, functionality and appeal of the Website. Read more about this in Chapter 7 of this Privacy Policy. 5.2. We do not ask for or process your special categories of personal data that reveal your racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, as well as health data or data about your sex life and sexual orientation. In the event that you provide us with these data while using the Website or in another way (in writing, by e-mail, by phone), it will be considered that these data were provided with your consent. Accordingly, we will process this data of yours together with other data of yours that you have provided in 5.1 of the Privacy Policy. in the ways specified in point. 5.3. We may combine personal data received from you with data collected by us from other public or accessible sources (for example, we may combine personal data provided by you with data obtained using Site cookies or with data legally obtained from third parties). By exercising your rights, you can always demand the correction of incorrect personal data. or with data legally obtained from third parties). By exercising your rights, you can always demand the correction of incorrect personal data. or with data legally obtained from third parties). By exercising your rights, you can always demand the correction of incorrect personal data.

Do we use your personal data for direct marketing?

6.1. Yes, we may use your personal data for direct marketing purposes in order to provide you with offers, newsletters and information about our products and/or services of our affiliates and partners that we believe may be of interest to you. However, we will use your personal data for this purpose only with your additional consent. 6.2. For this purpose, we process your personal data specified in 5.1 of the Privacy Policy. in clause (b). 6.3. You can choose whether you allow us to use your personal data for direct marketing purposes. You can do this in the contact form by ticking the option "I agree that my data will be used for marketing purposes." 6.4. By granting the right to process data for the purpose of direct marketing, you also give permission for us to contact you for this purpose by means of communication (e.g. e-mail, telephone, text messages (SMS)) or other means of communication (e.g. Skype, Viber, etc.). 6.5. We can combine the available information about you with information available from third parties in order to provide you with offers and newsletters. 6.6. If you consent to the use of your personal data for direct marketing purposes, we may use your personal data to analyze and improve the effectiveness of our websites, advertising and market research, and for other company marketing and sales purposes. In this case, we will use your personalized data. 6.7. Even if you have given consent to process your personal data for direct marketing purposes, you can easily withdraw this consent at any time for all or part of the processing of your personal data. For this, you can: a) notify the refusal e. in the manner specified in the offers, newsletters received by the method (for example, by clicking on the "Unsubscribe" link in the offers, newsletters, etc.), or b) send us a request by e-mail specified in this Privacy Policy. postal address. Your name and surname must be clearly indicated in the application. If you wish to withdraw your consent in this way, we may ask for proof of identity. 6.8 If you withdraw your consent, we will try to stop processing your personal data for direct marketing purposes as soon as possible. 6.9.

How do we use cookies?

7.1. We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily saved on the hard drive of your device and allow you to be recognized during other visits to the Website, save personal browsing history, options, customize content, speed up searches on the Website, create a convenient and friendly environment on the Website, present it more efficiently and reliably. Cookies are a common web browsing practice that makes the website easier to use. 7.2. With cookies, we can collect the following information: IP address, type of Internet browser used, number of visits to the Site, pages of the Site viewed, time spent on the Site, demographic data and, if you came to the Site from a third-party website, the URL link of the page. 7.3. We use the information obtained by cookies for the following purposes: a) to ensure the functionality of the Website (for example, so that you can use the personalization of the Website); b) so that we can improve and develop the Website so that it meets your needs even better; c) for the development of services and analysis of the use of the Website; d) for targeted marketing targeting. 7.4. We may, without violating legal acts, combine information obtained using cookies with information obtained about you by other means (e.g. combine information about the use of the Website with personal data provided by you). 7.5. The following cookies may be used on the website: a) technical cookies - these are cookies that are necessary for the operation of the website; b) functional cookies are cookies that, although not necessary for the operation of the Website, significantly improve its operation, quality and user experience; c) analytical cookies are cookies that are used to prepare a statistical analysis of the website visitors' navigation methods; the data collected by these cookies is used anonymously; d) targeted or advertising cookies are cookies that are used to show you offers or other information that might be of interest to you; e) Social network cookies are cookies that are necessary to use the Website information in your social profile account. 7.6. You can give your consent to the use of cookies in the following ways: a) by not deleting them and/or by changing the settings of your internet browser so that it does not accept cookies; b) By clicking on the "I agree" tag in the link (bar) on the website about cookies; 7.7. You can revoke your permission to use cookies at any time. You can do this by changing the settings of your internet browser so that it does not accept cookies. How to do this depends on the operating system and internet browser you use. Detailed information about cookies, their use, opt-out options can be found at http://AllAboutCookies.org or https://policies.google.com/technologies/ads. 7.8. In some cases, turning off technical and functional cookies in particular, refusing to accept cookies or deleting them can slow down the speed of Internet browsing, limit the operation of certain functions of the Website, block access to the Website. //AllAboutCookies.org or https://policies.google.com/technologies/ads. 7.8. In some cases, turning off technical and functional cookies in particular, refusing to accept cookies or deleting them can slow down the speed of Internet browsing, limit the operation of certain functions of the Website, block access to the Website. //AllAboutCookies.org or https://policies.google.com/technologies/ads. 7.8. In some cases, turning off technical and functional cookies in particular, refusing to accept cookies or deleting them can slow down the speed of Internet browsing, limit the operation of certain functions of the Website, block access to the Website.

Who do we provide your personal data to?

8.1. We guarantee that your personal data will not be sold, provided or otherwise transferred to third parties without a legal basis, as well as used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy. However, we reserve the right to provide information about you if we are required to do so by law or if we are required to do so by lawfully operating law enforcement or criminal prosecution authorities. 8.2. We may transfer your personal data to companies that help us carry out our activities, as well as direct marketing. From such partners, we require that your data be processed only in accordance with the instructions given by us and valid legal acts ensuring the protection of your data. 8.3. We may disclose the data we collect about you to the following third parties: a) third party service providers (e.g. technical service providers in the performance of our contracts with these service providers, including the performance of services for sending newsletters or performing other marketing actions); b) to third party service providers whose services we generally use for data storage, telecommunications and website hosting purposes. 8.4. The above-mentioned service providers' ability to use your data is limited - they cannot use this data for purposes other than providing services to us. including the performance of services for sending newsletters or performing other marketing actions); b) to third party service providers whose services we generally use for data storage, telecommunications and website hosting purposes. 8.4. The above-mentioned service providers' ability to use your data is limited - they cannot use this data for purposes other than providing services to us. including the performance of services for sending newsletters or performing other marketing actions); b) to third party service providers whose services we generally use for data storage, telecommunications and website hosting purposes. 8.4. The above-mentioned service providers' ability to use your data is limited - they cannot use this data for purposes other than providing services to us.

How long do we store your personal data?

9.1. We store your personal data for no longer than is required by the purposes of data processing or provided for by legal acts, if a longer data retention period is set in them. 9.2. We strive not to store outdated, irrelevant personal data, therefore only relevant information is stored after updating it. Historical information is stored if it is necessary in accordance with the procedure established by legislation or to carry out our activities. 9.3. Clause 5.1 of the privacy policy specifies the storage terms of your personal data separately for each purpose of using personal data.

How do we store your personal data?

10.1. The data we collect from you will be in the territory of the European Union (EU). 10.2. Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee data security when you transfer data to the Website - you assume the risks associated with the transfer of data to the Website. Once we receive your data, we will apply strict procedures and security measures to protect your data from unauthorized access. 10.3. If unlikely circumstances arise and we become aware of a security breach of your personal data, which may pose a significant threat to your rights or freedoms, we will immediately inform you as soon as we learn about it and determine what information was accessed.

External websites

11.1. The website may contain links to external websites - websites of our business partners or websites that advertise our goods and/or services. When following such links to any of the websites, please note that these websites and the services available through them have their own separate privacy policies and we are not responsible or liable for these policies or for any personal data collected on these websites or services, such as contact or location details. Please review these policies before submitting personal data to these websites or using any services.

What rights do you have?

When processing personal data, we ensure your rights in accordance with GDPR and the Law on Legal Protection of Personal Data of the Republic of Lithuania. As a subject of personal data, you have the following rights: a) to know (be informed) about the processing of your personal data; b) access your personal data that we process; c) demand correction or addition, clarification of incorrect, inaccurate, incomplete personal data of yours; d) require the destruction of personal data when they are no longer needed for the purposes for which they were collected; e) require the destruction of personal data if they are processed unlawfully or when you withdraw your consent to the processing of personal data or do not give such consent, and it is necessary; f) disagree with the processing of personal data or withdraw previously given consent; g) demand the suspension (except for storage) of the processing of your personal data, if there are disputes or it is necessary to check the legality of the data processing, the accuracy of the data, as well as in cases where we no longer need your personal data, but you do not want us to destroy them; h) demand to provide, if it is technically possible, your personal data collected with your consent or for the purpose of performance of the contract in an easy-to-read format or to request that they be forwarded to another data controller. 12.2. We will try to guarantee the implementation of your rights as a subject of personal data and create all the conditions for the effective implementation of these rights, but we reserve the right not to fulfill your requirements when it is necessary to ensure: a) performance of legal obligations imposed on us; b) state security or defense; c) public order, prevention, investigation, detection or prosecution of criminal acts; d) important economic or financial interests of the state; e) prevention, investigation and determination of violations of official or professional ethics; f) Protection of the rights and freedoms of you or others. 12.3. You can submit requirements related to the exercise of your rights to us in person, by mail or by electronic means of communication. After receiving your application, we may ask you to provide proof of identity, as well as other additional information we need related to the application. 12.4. Upon receipt of your request, we will respond to you no later than within 30 calendar days from the date of receipt of your request and submission of all documents required for the response. 12.5. If we deem it necessary, we will stop processing your data, except for storage, until your request is resolved. If you legally withdraw your consent, we will immediately, but no later than 30 calendar days, stop processing your personal data, except for the cases specified in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent on us , court decisions or mandatory instructions given to us by the authorities. 12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal. 12.7. If you do not agree with our actions or the answer to your request, you can complain about our actions and decisions to a competent state institution. until your request is resolved. If you legally withdraw your consent, we will immediately, but no later than 30 calendar days, stop processing your personal data, except for the cases specified in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent on us , court decisions or mandatory instructions given to us by the authorities. 12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal. 12.7. If you do not agree with our actions or the answer to your request, you can complain about our actions and decisions to a competent state institution. until your request is resolved. If you legally withdraw your consent, we will immediately, but no later than 30 calendar days, stop processing your personal data, except for the cases specified in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent on us , court decisions or mandatory instructions given to us by the authorities. 12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal. 12.7. If you do not agree with our actions or the answer to your request, you can complain about our actions and decisions to a competent state institution. except for the cases specified in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent upon us, court decisions or mandatory instructions given to us by authorities. 12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal. 12.7. If you do not agree with our actions or the answer to your request, you can complain about our actions and decisions to a competent state institution. except for the cases set forth in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent upon us, court decisions or mandatory instructions given to us by authorities. 12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal. 12.7. If you do not agree with our actions or the answer to your request, you can complain about our actions and decisions to a competent state institution.

Who can you submit a complaint to?

13.1. If you wish to make a complaint about our data processing, please submit it in writing, giving as much detail as possible, using the contact details provided at the end of this policy. We will cooperate with you and try to solve all questions immediately. 13.2. If you believe that your rights have been violated in accordance with the GDPR, you can file a complaint with our supervisory authority - the Lithuania State Data Protection Inspectorate, although, above all, we will try to resolve all disputes together with you.

How will this Privacy Policy be changed?

14.1. Any changes to our Privacy Policy will be posted on the Site. If necessary, we will inform you about them. New Privacy Policy terms may also be posted on the Site and you may be required to read and agree to them in order to continue using the Site and/or our services.

How to contact us?

15.1. Please send all documents related to this Privacy Policy to the following contacts: by e-mail by mail - hello@tuttiwear.com